Privacy policy

Last updated: 13 May 2026. This is an English translation; in case of any discrepancy, the Dutch version prevails.

1. Data controller

Othala.be is a trade name of the sole proprietorship Peter Babczuk, established in Flemish Brabant, Belgium, registered under company number BE 0881.520.657 and VAT number BE 0881.520.657. For questions about this privacy policy or the processing of your personal data, you can contact us at info@othala.be.

2. Which personal data we process

We only process personal data that you provide to us yourself, namely:

• Name and email address (for contact and quote requests)
• Phone number (if you fill it in, for contact by phone)
• The content of your message or project description

We do not place any analytics or marketing cookies and do not use tracking tools. Should we use analytics in the future, we will ask for your explicit consent beforehand.

3. Purpose of the processing

We process your data exclusively for the following purposes:

• Answering your request or question
• Preparing and sending a quote
• Performing any agreement that results from it
• Complying with legal obligations (accounting, invoicing)

4. Legal basis

The processing of your data is based on article 6.1.b GDPR (performance of a contract or pre-contractual measures at your request) and article 6.1.c GDPR (legal obligation for accounting record-keeping).

5. Retention period

Requests that do not lead to an agreement are deleted within 12 months. Accounting documents are kept for 7 years as required by law (Belgian Code of Companies and Associations).

6. Third parties

We do not share your personal data with third parties, except where necessary to provide our services (such as our hosting provider or email provider) or where required by law. Appropriate data processing agreements have been concluded with all our processors in accordance with GDPR art. 28.

7. Your rights

Under the GDPR you have the right of access, rectification, erasure, restriction of processing, data portability, and objection. You can exercise these rights via info@othala.be. We respond within 30 days.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).

8. Security

We take appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, destruction or disclosure. Our website runs over HTTPS with a valid SSL certificate.

9. Changes

We may change this privacy policy. The most recent version is always available on this page. In the event of significant changes, we will inform active clients by email.